Inside Insights - The Insight Works Podcast

From Chaos to Counter Clarity: Streamlining Sales with Business Central

In this episode, Emma and Ryan explore how businesses running trade desks or parts counters can simplify over-the-counter sales by leveraging what they already have—Microsoft Dynamics 365 Business Central. They unpack the benefits of the Counter Sales app from Insight Works, highlighting how it integrates professional-grade point of sale (PoS) functionality directly into Business Central. From real-time inventory visibility and barcode scanning to intuitive sales wizards, secure sales rep login, and intelligent product search, this episode breaks down how Counter Sales boosts efficiency, accuracy, and customer service at the front counter—without needing a separate PoS system. Whether you're juggling cash drawers or split payments, or just want better insights from your transactions, this one's for you.
Website: https://posfordynamics.com/
 

Shipping Made Simple: How Order Ship Express Transforms Parcel Shipping in Business Central

Tired of jumping between carrier websites and retyping addresses? This conversational deep dive introduces OrderShip Express, a free app from Insight Works designed for Microsoft Dynamics 365 Business Central users who want to simplify domestic parcel shipping. Hosts Emma and Ryan walk through how the app uses real-time EasyPost rates and lets you generate shipping labels right from a sales order—no integrations, no cost, no headaches. Perfect for small to mid-sized businesses, this episode shows how to start automating your shipping workflow in under 10 minutes.
Website: https://OrderShipExpress.com
 

Building Quality In: Real-Time Inspection in Business Central with Quality Inspector

In this episode of The Deep Dive, Ryan and Emma explore how manufacturers can stop chasing defects and start building quality into every stage of production. They focus on Quality Inspector, a tightly integrated app for Microsoft Dynamics 365 Business Central that automates inspections, enforces compliance, and enables data-driven decision-making. The duo discusses replacing spreadsheets and clipboards with mobile-friendly tools, setting automatic inspection triggers, and using real-time analytics to continuously improve processes. Whether you're assembling bicycles or manufacturing food products, this episode offers practical insights for improving quality management without slowing down your operation.
Website: https://QualityForDynamics.com
 
 

Smarter Shift Scheduling: Reducing Labor Costs and Boosting Efficiency in Business Central

In this episode, we explore how manufacturers can balance labor costs with production demands using Shop Floor Insight, a manufacturing execution system for Microsoft Dynamics 365 Business Central. Hosts Ryan and Emma discuss the common challenges of overstaffing, understaffing, and inefficient scheduling—problems that can lead to higher costs, missed deadlines, and employee dissatisfaction.
We break down how Shop Floor Insight streamlines shift scheduling with automated shift rotations, a real-time visual calendar, and seamless payroll integration. Discover how data-driven scheduling reduces unnecessary overtime, improves productivity, and helps manufacturers make informed staffing decisions. With real-world examples, including how one company reduced Monday morning burnout by adjusting Sunday overtime, this episode highlights the tangible benefits of smarter labor management.
If you're looking to lower labor costs, boost efficiency, and keep employees happy, this is a must-listen episode!
Website: https://ShopFloorForDynamics.com
 

Optimizing Order Fulfillment in Dynamics 365 Business Central: A Deep Dive into the Order Fulfillment Worksheet

Many businesses using Microsoft Dynamics 365 Business Central struggle with efficient order fulfillment due to limited real-time visibility, manual stock allocation, and a lack of automated prioritization. In this podcast, Ryan and Emma explore common fulfillment bottlenecks, from inefficient inventory tracking to manual order processing, and discuss how the Order Fulfillment Worksheet helps overcome these challenges. By automating stock allocation, optimizing pick lists, and proactively managing backorders, businesses can significantly reduce errors, speed up fulfillment, and improve customer satisfaction. Tune in to learn how smarter tools can streamline your order fulfillment process and enhance operational efficiency.
Website: https://FulfillmentForDynamics.com

Mastering Freight Pricing in Business Central: A Deep Dive into Dynamic Ship

In this episode of The Deep Dive, we tackle the challenges of shipping costs in Microsoft Dynamics 365 Business Central and explore how Dynamic Ship can streamline freight pricing. Hosts Ryan and Emma break down the limitations of Business Central’s built-in shipping features and demonstrate how Dynamic Ship’s automation, freight price rules, and flexible pricing strategies can optimize operations. They also discuss how businesses can turn shipping costs into a competitive advantage rather than just an expense. Whether you're looking to reduce manual effort, improve accuracy, or strategically leverage shipping costs to boost sales and customer loyalty, this episode is packed with valuable insights.
Dynamic Ship: https://ShippingForDynamics.com/DynamicShip
 

Revolutionizing Inventory Management: How Advanced Inventory Count Enhances Business Central

Inventory management is the backbone of any successful business, but standard counting tools in Microsoft Dynamics 365 Business Central often fall short—causing inefficiencies, errors, and bottlenecks. In this deep dive, Ryan and Emma explore the limitations of traditional inventory counting and unveil how Advanced Inventory Count transforms the process.
From enabling multi-user access and dynamic filtering to barcode integration and real-time validation, this solution streamlines inventory tracking, reduces errors, and accelerates operations. The discussion also highlights warehouse optimization strategies, including zoning, storage solutions, and employee training—key factors that maximize efficiency.
For businesses struggling with manual processes or outdated systems, this episode is a must-listen, offering actionable insights on leveraging Advanced Inventory Count to optimize operations, cut costs, and improve overall inventory accuracy.
Website: https://InventoryForDynamics.com

Streamlining Maintenance with Business Central’s Maintenance Manager App

Maintenance chaos—lost paperwork, missed checks, and costly breakdowns—ends here. In this episode, Ryan and Emma explore the Maintenance Manager app for Dynamics 365 Business Central, a CMMS that streamlines scheduling, asset tracking, and spare parts management. Learn how proactive maintenance reduces downtime, how technicians can manage tasks on the go, and why seamless Business Central integration eliminates inefficiencies. Plus, discover how it works with MxAPS, Shop Floor Insight, and Warehouse Insight for a fully optimized workflow. Stop reacting to failures—start planning smarter.
Maintenance Manager: https://MaintenanceForDynamics.com