In this episode of The Deep Dive, Emma and Ryan unpack how TDL Canada transformed its operations by replacing a legacy ERP with Microsoft Dynamics 365 Business Central Cloud. The implementation, supported by Insight Works and TrueCommerce, created a fully integrated ecosystem—streamlining order processing, improving warehouse accuracy, and enabling real-time data visibility. The phased rollout helped manage an unexpected acquisition while dramatically improving order fulfillment—from 6,100 to over 19,000 orders per month. This episode is a must-listen for any business still wrestling with manual processes or legacy tech.
TDL Canada: https://tdlcanada.ca
LIDD: https://lidd.com
Insight Works: https://dmsiworks.com
TrueCommerce: https://www.truecommerce.com
Microsoft Dynamics 365 Business Central: https://www.microsoft.com/en-us/dynamics-365/products/business-central
Warehouse Insight: https://WMSforDynmaics.com
Dynamic Ship: https://ShippingForDynamics.com/DynamicShip
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